Terms of Service & SMS Policy

C2Ai Solutions · operated by MCS Enterprises Ltd · Last updated September 12, 2026

1. What we provide

C2Ai Solutions builds and operates AI receptionist systems — answering inbound calls, replying to website chat and text messages, capturing lead details, sending confirmations, and booking appointments on behalf of the businesses we serve.

2. Service terms for business clients

3. Text messaging (SMS) policy

How you opt in: You receive text messages from a C2Ai-operated line when you provide your mobile number in a call, chat, text, or web form to a business we serve, or when you call that business's number and choose to have information texted to you.

What we send: booking confirmations, appointment reminders, follow-ups to your enquiry, and replies to messages you send us. Message frequency varies with your conversation.

Cost: Message and data rates may apply, depending on your mobile plan. We do not charge you for text messages.

Opt out: Reply STOP to any message to stop receiving texts. Reply HELP for help, or contact us at the details below.

Consent is not a condition of purchase. You can always reach a business by phone without agreeing to receive texts.

4. AI handling and human handoff

Calls and chats may be handled by an AI system, and may be recorded and transcribed for quality and service purposes. If you ask for a person, or the system determines a person is needed, the conversation is handed to a human representative of the business.

5. Limits and disclaimers

The service is provided as-is. AI systems can mishear or misread information; we do not guarantee that every conversation is captured perfectly. Pricing, availability, scheduling and any commitments about a business's services are always governed by that business, and you should confirm important details with a human representative.

6. Changes

We may update these terms; the current version is always posted at this address with its effective date.

7. Contact

C2Ai Solutions (MCS Enterprises Ltd)
Aurora, Colorado
c2aisolutions@gmail.com · (720) 403-0682